1. GENERAL PROVISIONS

1.1 These General Terms of Use of the Website govern the use of the Website by the user.

1.2 In the General Terms and Conditions, terms written in bold have the following meanings:
XSTraordinary, trade for production and services, owner Ksenija Gašpar 
with headquarters in:
Ulica Svetog Dujma 11, 21210 Solin
OIB: 06326265324
Websites refer to all websites and Internet pages owned by XSTraordinary, trade for production and services, owner: Ksenija Gašpar 

1.3 By accessing the web pages through the appropriate technical means of access and using them, each user undertakes to comply with these General Terms and Conditions and agrees that the provisions of these General Terms and Conditions apply to him.

2. LIMITATIONS ON USE AND LIABILITY

2.1 The user undertakes not to
– use websites in any way that is against positive regulations;
– enter on websites or distribute via websites any content that is contrary to positive regulations, including but not limited to harmful, threatening, harassing, vulgar, pornographic content, content that spreads hatred and racial intolerance, content that injures others rights and interests and the like;
– change, delete or destroy any data on the web pages;
– use websites to violate the rights of third parties, including for violation of confidentiality, intellectual property rights or other rights or interests of third parties;
– use websites to send electronic mail contrary to these General Terms and Conditions;
– enter or distribute through websites any illegal software, including but not limited to viruses, spyware, trojans, or the like.

2.2 Documents, photos, data and information published on the web pages may not be reproduced, distributed or in any way used for commercial purposes without the express consent of XSTraordinary, trade for production and services or in any way that may cause damage to XSTraordinary , trade for production and services or to any third party. Documents, photos, data and information published on these websites can only be used for the individual needs of the user, while respecting all copyright and ownership rights and the rights of third parties. The photos on the website of XSTraordinary, craft for production and services are the property of photographer Nino Šerić, Blackframe studio and Mile Vuković and their unauthorized duplication, copying, downloading and use for commercial purposes except for personal purposes for home use is strictly prohibited.

2.3 By using the content of these websites, the user accepts (i) all risks arising from the use of the website and accepts (ii) to use the content of the website exclusively for personal use and at his own risk.

2.4 XSTraordinary, craft for production and services fully disclaims any responsibility (i) that may arise in any way from, or is in any way related to the use of the website, (ii) for any actions of the user by using or abusing the content website, and for (iii) any damage that may occur to the user or any third party in connection with the use or misuse of the content of the website.

2.5 The web pages also contain documents, data, information as well as links (“links”) to other Internet pages created by third parties which, to the extent necessary and possible, will be marked as such. XSTraordinary, trade for production and services has no control over said documents, data, information or other Internet pages at all and fully disclaims all responsibility, including but not limited to the accuracy, completeness and availability of content on Internet pages created by third parties. XSTraordinary, a production and service business disclaims any responsibility for any content displayed on such third-party sites, as well as for any products or services acquired through such third-party sites. Such third parties shall not be deemed to be in any way affiliated with XSTraordinary, a production and service business merely by virtue of the existence of a link to the website.

2.6 XSTraordinary, craft for production and services reserves the right to change the content of the website, the right to cancel the website, and the right to limit access to the website, all without notice and will not be responsible for any possible consequences resulting from such changes, cancellation or restriction.

2.7 XSTraordinary, a production and service business will not be responsible for any possible consequences resulting from the unavailability of websites due to any technical reasons.

2.8 XSTraordinary, trade for production and services reserves the right to prevent access to web pages by IP addresses, (that is, users) from which actions contrary to these General Terms and Conditions are carried out, and on this basis will not bear any responsibility.
XSTraordinary, trade for production and services is in no way liable to users for the costs incurred by using computer equipment and telecommunications systems to access websites

3. INTELLECTUAL PROPERTY

3.1 The user accepts that the entire content of the web pages is the exclusive property of XSTraordinary, trade for production and services or its authorized representatives.

3.2 By using the website, the user is granted a limited, non-exclusive, non-transferable and revocable license to use the content of the website in such a way that it is viewed for personal purposes.

3.3 For the avoidance of doubt, XSTraordinary, craft for production and services expressly reserves and does not transfer to the user any other rights in relation to the content of the website, and prohibits the use of the content of the website, except as determined by these General Terms and Conditions and as possibly allowed by the instructions on the web pages themselves.

3.4 In particular, the user has no right to download, reproduce, change, edit, distribute, display, delete, send, sell, resell, adapt, change content, create derivatives, include on other websites or media or use in any way except for personal purposes for home use.

3.5 If this is expressly allowed on the website, the user will have the right to download certain contents. In such a case, the user undertakes to use such content exclusively for personal use, and to fully comply with the provisions of these General Conditions in relation to such content.

3.6 By placing data, including photos, (“upload”) on the website by the user, they become the exclusive property of the company XSTraordinary, production and service business, photographer Nino Šerić, Blackframe Studio and Mila Vuković, Mila Vuković Photography.

4. PROTECTION OF PERSONAL DATA

4.1 XSTraordinary, trade for production and services respects your right to privacy in the online world when using the website and electronic communication with us. We have taken all necessary measures to ensure that the personal data you provide us is secure.
Some basic information about the collection, storage and use of your personal data on the website of the company XSTraordinary, trade for production and services
– We collect only those personal data that you want to give us or those that are necessary in order to provide you (and improve) services. We collect direct personal data of private individuals that are used exclusively for the identification of individuals, such as first and last name, full address (address, city and postal code), contact phone number, e-mail address, username and password, as well as indirect data such as Cookies (tracking), link and system information including your IP address, physical location, web browser and operating system used, and demographic and interest data. As a business person, i.e. a business user, we will use your first and last name, full address (address, city and postal code), contact phone number, e-mail address, username and password, delivery address, name and OIB of your company as and indirect data such as ‘Cookies’ (tracking), link and system information including your IP address, physical location, web browser and operating system used, and demographic and interest data.
Your personal data is used exclusively for the purpose of easier delivery of our products to you and to keep the service at the highest possible level.
– You can be sure that XSTraordinary, a production and service company, takes all necessary measures to keep your personal data that you send safe.
– XSTraordinary, a production and service company, takes all necessary measures to keep your personal data safe. Only authorized staff of the company and staff of partner companies that are service providers, i.e. authorized staff (who are contractually obligated to keep all data) have access to your personal data. XSTraordinary, trade for production and services – staff who have access to your personal data must comply with the rules of the Privacy Statement. Contracts have also been signed by partner companies that have access to your personal information, so that we can be sure that this information will continue to be secure. In order to ensure that your personal data is protected, XSTraordinary, a production and service business, constantly upgrades its IT system and thus has appropriate measures to prevent unauthorized access (e.g. hacking).
– Your personal data will be used exclusively for the purpose of our business, as well as to support and obtain feedback on the service provided and to prevent violations of security, law or contractual terms.
– XSTraordinary, a production and service business will never share your personal data with business associates who intend to use it for direct marketing purposes, unless you have given us specific permission to do so.
Determinants related to your personal data:
(i) direct marketing via e-mail,
(ii) It is your right to ask the company at any time to stop contacting you via electronic mail for marketing purposes and also
(iii) you have the right to request the deletion of personal information from our systems
– You can view, change or delete all your personal data that you have shared with us at any time in the settings of your user account or by sending an e-mail to info@xst.hr or by letter to the address: XSTraordinary, obrt za production i usluge, Ulica Svetog Dujma 11, 21210 Solin
– XSTraordinary, a production and service business may store the personal information you have sent to us through this website in its databases. Your personal data that we have saved in our records will be stored for a period of 2 years after your last interaction with us, unless otherwise indicated, and in accordance with the legal provisions, according to the applicable law. After this period, your personal information will be deleted from all systems within the company XSTraordinary, trade for production and services and its operations.
The processing of personal data is conducted by:
XSTraordinary, trade for production and services
Ulica Svetog Dujma 11
21210 Solin
Email: info@xst.hr
As a user of our website, you have the right to receive information about the handling of your personal data and make requests to exercise your rights.

4.2 Before accessing certain contents, users will be obliged to provide personal data to the company XSTraordinary, trade for production and services . In the case of consent to the provision of personal data, users will be deemed to have agreed to the terms of use of personal data provided for in these General Terms and Conditions, and based on which certain persons are given the right to collect, use, process and transfer personal data necessary for the use of websites.

4.3 By checking the appropriate box on the website, it is considered that the user agrees to the collection, use, processing and transfer of personal data necessary for the use of the website, including, but not limited to:
– consent that XSTraordinary, a production and service business , may, in accordance with the provisions of the Personal Data Protection Act, process the given personal data for the purposes of own records and the provision of other services, the need to create a customer database, inform about new products and services, and improve services and that XSTraordinary, craft for production and services can give the said data to third parties for the purpose of performing the service, protecting the interests of users and the company XSTraordinary, craft for production and services and preventing possible misuse;
– the need for a better insight and understanding of the individual needs and demands of users, as well as the development of the possibility of providing all the services of the company XSTraordinary, a trade for production and services to the satisfaction of users, as well as possible;
– providing data to other persons necessary for the execution of the above-mentioned purposes.

4.4 XSTraordinary, trade for production and services will keep personal data only as long as it is necessary for the purposes provided for in these General Terms and Conditions. After this time, the personal data will be destroyed, deleted or made anonymous in a way that ensures that the security of the personal data is maintained.

4.5 XSTraordinary, trade for production and services will not disclose personal data to third parties, except for persons from its group of companies.

4.6 XSTraordinary, the production and services business will ensure that personal data is kept in a secure location (which includes reasonable administrative, technical and physical safeguards to prevent unauthorized use, access, disclosure, copying or modification of personal data), which can only be accessed by authorized persons.

4.7 XSTraordinary, a production and service business will provide users with access to their personal data that it holds to ensure that the personal data is accurate, complete and up-to-date.

4.8 If users have any questions regarding the use of personal data, they can contact the company XSTraordinary, trade for production and services directly .

4.9 If users request the deletion of their personal data, XSTraordinary, trade for production and services will remove such data, but they agree that they will be prevented from accessing certain content on the website.

4.10 When providing personal data, the user guarantees that they are complete, true, accurate and up-to-date.

4.11 XSTraordinary, a production and service business, is a global company that uses the Internet to collect and process your personal data. This of course implies the processing and transfer of your personal data outside the borders of the Republic of Croatia. This Privacy Statement provides you with all the necessary information (in a simple way) so that you can choose whether to use this website and whether to send your personal data to XSTraordinary, a production and service company or not.
Accordingly, when visiting our website, as well as communicating electronically, you accept and consent to the processing of your personal data in the manner defined in this Privacy Statement.
If you are interested in us providing you with certain services (contests, newsletter, new product details, etc.), we will have to take additional direct personal data from you (name and surname, full address, contact phone number and e-mail address). In that case, we will ask for your consent to collect and use your personal data, which will be used exclusively for the purpose for which you provided it to us.
In addition to this data, we automatically collect data from your computer, which may include an IP address, and there are also situations in which we automatically collect other types of data, such as the date and time of access to the xst.hr website, information about hardware, software or the Internet browser that you use as well as your computer’s operating system and application version and your language settings.
If you have any questions regarding this Privacy Statement, please contact us.

4.12 Social Networks
If you are a member of various social networks such as Facebook, Twitter, Pinterest, Instagram, LinkedIn, etc., you should be familiar with the tools provided by these sites that allow you to choose how to share personal information on your social network profiles.
XSTraordinary , production and services are bound by the privacy practices or policies of those third parties, as well as their own internal social media policies and this privacy policy, so we encourage you to read the applicable privacy notices, terms of use and similar information about how your personal data is used on these social networks.
XSTraordinary websites, certain personal information may be shared with XSTraordinary, production and service trades for example information about your online activities, social network profiles (eg interests, marital status, gender, username, photo, comments and content you have posted/shared, etc.).

4.13 Contact form and e-mail and google maps
We use computers and smartphones to process all internal e-mails and communication with clients. When we receive your e-mail, we will receive your e-mail address, IP address and the information you provided us in the contact form or message. Our e-mails and chats are stored on a server where all data is protected. We keep e-mail communication in our database indefinitely so that we can improve our services and provide you with the appropriate service.
Google maps that are on our pages use the so-called cookies that show you our exact location and enable you to get to us the easiest way through your geographic data.

4.14 Marketing Campaigns
When running social media campaigns or other online advertising campaigns, it is possible that service providers will use cookies or pixels on our site to track and serve our ads on different platforms.
Facebook Privacy Policy:
https://www.facebook.com/about/privacy/
https://www.facebook.com/help/568137493302217

4.15 Notifications via Newsletter
We use the MailerLite platform to deliver newsletters, as well as manage recipient lists and unsubscribe records, and take all necessary data protection measures in accordance with the General Data Protection Regulation and Croatian laws and regulations (GDPR). It is your right to accept or decline receiving our communications.
In each newsletter there is a link for changing data, consents you have given us or submitting a request to delete your contact from the list.

4.16 Embedded content from other websites
On some parts of our xst.hr website there is content that we have embedded from other websites via code. Access to this content takes place in the same way as if you accessed it on the website where it was placed, and with this you can also download the cookies that you would otherwise download by visiting that page, which we mentioned previously.
Typical embedded content is content from sites that share video, images, etc. These sites may collect your IP address, browser and operating system information, store and download cookies on your browser, embed tracking of interactions with embedded content, including linking interactions with with your account on that service, if you are currently logged in.
The link to the privacy policy of the service we use is below:
Youtube (Google) – https://policies.google.com/privacy

4.17 How do we protect your personal data?
We have implemented appropriate technical and organizational measures to provide a level of security and confidentiality of your personal data.
An SSL certificate guarantees the security of our site by encrypting the data that is transmitted from your device to the server of our service provider.
Our IT systems and those of third parties are protected by technical and organizational measures against unauthorized access, modification or dissemination of your data, as well as against loss or deletion.
Our employees are trained in the proper handling and storage of personal data.

4.18 What are your rights and how can you exercise them?
We guarantee you the following rights:
– The right to access (inform about the scope and type) of your data
– First to the correction (refers to the information you provided)
– The right to be forgotten
– The right to complain about the use of personal data
Right of access
You have the right to information about your personal data that we manage and keep in memory. If you are the legal guardian of the user, you also have the right to information about the personal data of the person for whom you are the legal guardian.
Right to rectification
You have the right to correct inaccurate personal data relating to you, which we will do within a reasonable time.
Right to erasure (right to be forgotten)
You have the right to obtain the anonymization of your personal data, without undue delay, if there is no legitimate reason for further processing of that data by us (eg if the data is no longer necessary in relation to the purposes for which it was processed). If such a legitimate reason does exist, we will inform you about it in detail as part of the response to your deletion request.
The right to object to the use of personal data
If the processing of your personal data is based on the fulfillment of our legitimate interests, you have the right to object at any time to such processing of personal data to the extent that the processing relates to your data. In the event that we prove that there are compelling legitimate and lawful reasons for the processing that go beyond your interests, rights and freedoms or if it is necessary to establish, exercise or defend our legal claims, your objection will not be respected.
You can send your request to the e-mail address: info@xst.hr

5. CHANGES TO THE GENERAL TERMS AND CONDITIONS AND OTHER PROVISIONS

5.1 XSTraordinary, trade for production and services reserves the right to change these General Terms and Conditions without prior notice. The applicable general conditions will be published on the website.

5.2 All disputes that may arise based on these general conditions will be resolved before the competent court in Zagreb.
Documents published on this website may be copied only for non-commercial purposes and for individual use only and with respect to all copyrights, other proprietary rights and any stated restrictions on rights.
Company information:
XSTraordinary, trade for production and services
Ulica Svetog Dujma 11
21210 Solin
Croatia
E-mail: info@xst.hr
Web: www.xst.hr
OIB: 06326265324